Our Response

Rest assured we are taking all steps possible to make your appointment as safe as it can be. At the clinic we are staying up to date on government guidelines and Karen has undertaken the Australian Government Department of Health Covid 19 training.

To meet individual needs at this time we are offering face to face in clinic appointments, home visits and virtual appointments. Home Visit appointment fees have been temporarily reduced during the COVID 19 pandemic to facilitate access for clients.

Infection Control 

We are focusing on the following to steps to prevent infection:

  1. Fully vaccinated staff and a minimum requirement of  proof first COVID 19 vaccination for clients from November 1st and proof of double vaccination for clients from December 1st *
  2. Good hand hygiene by therapist and clients  –please use alcohol gel on entering and leaving the clinic
  3. Therapists are wearing a face mask for all clients, clients to wear face masks unless exemptions apply (surgical or N95 facemask preferred)
  4. Air Purifiers in treatment room and waiting area/ studio gym
  5. Observing social distancing where possible (note limited by hands on treatment)
  6. Requesting that you kindly do not attend if you  or anyone in your household have any symptoms of shortness of breath, fever, sore throat, runny nose or cough. Please do not attend if you or anyone in your household is awaiting results of a COVID-19 test or have been told to self isolate. The late cancellation fee will be waived in this situation.

*If you have a medical exemption from getting a COVID-19 vaccination we will require you to wear an N95/P2 facemask to attend the clinic. Your appointment will be booked as the last client of the day to facilitate thorough cleaning and ventilation of the clinic after your appointment. Unvaccinated clients can access clinic services through virtual appointments only

In Clinic Appointments 

Please use the QR code to check into the clinic.

Appointments are spaced further apart for thorough disinfection of the treatment room, reception area and exercise studio and also to minimise client to client interaction. 

Please note there will be no access to the clinic in advance your appointment or class time, please arrive on time. New client registration forms will be emailed out, where possible please complete the form before your appointment. 

We request that as far as possible you attend your appointment on your own to minimise contacts and observe social distancing.

All gym equipment is disinfected after use.

Virtual Appointment

Conducted online, these sessions can be used for initial injury assessment, follow up appointments, and clinical exercise appointments. The process is very simple, once we process your booking we will send you a link to click on when it is time for your appointment.

Read More